site image
site image

Honoring all Veterans and First Responders with 10% off on service fees and 5% for all spouses.
Learn More...



Your feedback

We are always interested in hearing from the families that we serve.  Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.

All of the employees were just wonderful!! Couldn’t have been more pleased with their service at this sad time in my life. Zach was fabulous!! So helpful and efficient!!

Carole Van Dyke
March 2, 2021

We had a wonderful experience with your company during a very difficult time in our lives. Zach was super compassion, patient and professional with us. We highly recommend this company if you are in need of Tender Loving Care! Thank you, Betty Neumann and Susan Meyer.

Susan Meyer
March 2, 2021

I am speaking on behalf of my family, the hospitality was excellent. Zach made the process so much better considering we were grieving. Zach is the man and I am very happy with the exceptional service we received; very accommodating.

Kristopher Moses
March 1, 2021

Trusting CFS with the care of my grandson and the memorial service was the best decision I made during a very difficult time. They steered us through the process and made the entire experience much easier. Thanks to Zach for his patience, compassion, and sense of humor. I will definitely refer CFS.

Gail Mills
January 20, 2021

I have sadly had the privilege of dealing with CFCC on several occasions. Through those times they were amazing, supportive and definitely informative. They truly care for your loved one and available to always answer any questions.

Jennifer Purser
June 25, 2020

It’s hard to put into words the level of service that this funeral home provided for us. My brother passed away in the middle of this COVID-19 pandemic and we needed his body to be transported to a different country, Steve with the help of his staff made it happen as fast as he could with a very high level of professionalism. I had to return to Texas and the funeral home took care of all the paperwork needed for this process. We are extremely grateful and highly recommend them.

Salvador Ortega
June 24, 2020

Steve Kuzma, Malenny Cosme, Zach Boan provide us with superior customer service they are caring and most important they help us navigate through this painful time with professionalism.

Anabell Starnes
May 14, 2020

From the boss to the staffs, they are very friendly, warm and professional. And for customers, they think of things that many customers didn't expect. Can respond to customer requirements quickly. It is a very good company.

Xiaofeng Guo
February 19, 2020

My Family and I would like to give our appreciation to You and your Staff for your kindness and considerations in assisting us with the Funeral of Our Loved One .It was such a good feeling to call on someone who was not only
very Professional but was also very caring and considerate at a time when it is most needed. We were very pleased with everything. The Reynolds Family

Robert Reynolds
January 19, 2020

The kindness that radiates from each and every one of the team members at CFSCC is nothing short of amazing. We recently laid our mother to rest and they couldn't have made her or the service look more beautiful. They really care about the family and your personal wellbeing. I would recommend anyone I know to go with their services when thinking about planning ahead. They made such a hard time in our lives so much easier and more manageable and I cannot thank them all enough for their positivity and generosity. You won't ever regret doing business with them, I swear by it.

Andy Brown
January 2, 2020

Kindness is the first thing that comes to mind. They were very kind to me. And respect. They treated the family member we had lost with a great deal of respect, which was quite helpful. They were good to deal with and they were always available for us.

Dianne Campbell
January 2, 2020

A caring staff and the ability to handle "the details" easily aptly describes the fine folks at Carolina Funeral & Cremation Center. I did the order online, saved some money and was happy to deal with such a knowledgeable staff. Kind, caring people that will help you when you need it most, I highly recommend their service to everyone for everything from a simple cremation to a full-service funeral.

Jess Fowler
October 17, 2019

My family chose Carolina Funeral Service to handle the service for my father. We used them years earlier for my grandmother's funeral and we were very pleased. We met with Zachary who helped us through the whole process from beginning to end. We had many options to consider and he had the answers for all of our questions. Since our dad was a veteran, they arranged for the Navy to be in attendance at the funeral and everyone enjoyed Reverend Brown's sermon. Zachary and Steve also helped us with the obituary when we needed them late at night during the Labor Day holiday weekend to help us download photos when we had some difficulties. Overall, Carolina Funeral Service did a fantastic job and we would recommend them to anyone needing a funeral home with a helpful and friendly staff

Dave Barkley
September 9, 2019

Steve Kuzma: Thank you Scott for the kind words

Scott Foppiano: Steve Kuzma They are honest and well-deserves. You all helped us through a most difficult time with Daddy in an honorable and most gracious manner. Without CFCC I don’t know what we would have done. Thank you, all, again.
Stuart Thompson: Thank you, Scott.

Scott Foppiano
August 26, 2019

When my parents decided 10 years ago to begin their preplanning, as a result of my contacts and knowledge of the local funeral industry I told them that CFCC was the only form that I not only trusted with my own family but that their integrity and empathy put them far above the other “big box” funeral homes. Not only are Mr. Kuzma and Mr. Thompson men of faith, I have experienced and worked with them personally as well as with my family’s planning. Additionally I am a full time church musician who has dealt with funerals in both planning and execution of the services for over 40 years. Now, just one day after my Father’s funeral and internment, I have rarely ever experienced such a complete lack or worry or concern on my part or that of my family because everything was not only done well and completely, but also because they communicated with us every step of the way and included me in all decisions and communications. When it comes time for Mother’s passing we already have extreme peace and assurance than they will again serve our family with the dignity, honor and grace they have for Daddy. I just cannot say enough good and complimentary about CFCC and, anyone who is in need of or immediate care or even just considering preplanning would be themself, their family and their departed loved one a great disservice by not at least considering Mr. Kuzma and CFCC.

Scott Foppiano‎Carolina Funeral Service & Cremation Center
August 23 at 6:37 PM ·

Scott Foppiano
August 23, 2019

Have known and worked with professionally for decades! Also used for my Mother and Mother in Law in the past 5 years. Outstanding and exceptional service! Excellent pricing and a very professional and personal experience. As a RN who has worked in the Charlotte market for 30 years, I recommend these folks exclusively for the superb service they provide. I just can't say enough great things about them! They will handle all my family's arrangements when the time comes! God bless them!

Wm Scott Ethridge
May 27, 2019

These folks listen to the needs and wishes of the deceased's family. Steve took the time to explain everything to us in our time of need. There was no attempt to sell unwanted services; no pressure to add a service or feature. Most importantly, they delivered what they promised. I highly recommend this company.

Jim Reynolds
May 24, 2019

I couldn't think of using anyone else. Steve has a heart of gold and is truly a blessing in heartbreaking times. We have been using them since 1998.

Brandy George
February 1, 2019

The most emphatic funeral home in the Carolinas. Steven and his staff are second to non and handle the worst time in a family's life with compassion and complete professionalism. The atmosphere is vwry comforting in a most difficult time.

Richard Bitman
January 8, 2019

Very nice people. Very understanding in a very difficult time. They were very nice and plesent when my family members passed away. They helped us with everything that needed to be done in order to make the time of the passing so smooth as possible. We are very thankful for their services.

Fernando Rojas
November 30, 2018

I can not say enough about CFCC. They were very helpful and guided me when I did not know what to do, when my dad died unexpectedly last year. Zach would answer my million questions that I had and reassured me that all will be taken care of. Zach also helped my mother with a pre need and when she passed away this past month, made sure all her wishes were followed. I would definitely recommend their services.

Emma Ortiz
October 15, 2018

Steve, Zach and Stuart – thank you so much for everything you did for our Daddy, George Biggers, and our family. From the time Stuart arrived at the hospital to pick him up, we knew he was in caring, capable hands. All of you went above and beyond in handling the several challenges that we faced since Dad passed away as a result of an accidental fall. You made sure that our family was first and foremost the most important people in the world during a time when our world was turned upside down. All of you became our extended family, and we feel blessed that you were there for us. We will never forget the loving care we received from Carolina Funeral Services.

Carolyn Coffey, Cathy Haupt, Gen Biggers and Gene Conder
May 19, 2018

There have been Angels in our lives, and one of them is you. Thank you for all your help with our son Dakota services

Deon & Dericka Gamble
May 12, 2018

Zach was such an amazing help, coming to the hospice house at 2 am to help us with my mom. He’s been a family friend for a while but now he’s even closer to our hearts. Thank you Zach.

Christy Townsend and Megan
May 9, 2018

Dear Steve & Staff; I would like to thank you for the wonderful job done for my son Earl Davonne Washington. Your professionalism, kindness and caring will never be forgotten. I was able to say " see you later" to my son with dignity and pride.
Sincerely Venetta Washington & Family

Venetta Washington & Family
May 1, 2018

Dear Zachary, I wanted to thank you and your team for taking great care of my Dad, Terry Kellum, recently. I never met you, but my phone call with you to pre-plan preparations for getting my dad back to Mississippi was a good experience. then, when the time came, your team made the process easy. Charlie Oliver, the receiving funeral director, was very impressed and told several members of our family that he was very impressed with the quick turn around before Easter weekend, and said that you did everything exactly the way you said you would. We are very grateful for your professionalism and dignity towards taking care of our loved one. Many thanks, Joy Greear and the family of Terry Knox Kellum.

Joy Greear
April 26, 2018

I walked in off the street without an appointment after a very upsetting experience with another cremation service. Steve dropped everything he was doing and quickly and easily made arrangements to have my loved one cremated that same day. He called me and kept me informed every step of the way—when he picked her up, when he took her to the crematory, and when he went to pick up the ashes. It is truly rare to find such compassionate, efficient service. I cannot find enough words of praise. Steve is a truly good human being.

Susan Parker
April 6, 2018

Zach was an immense help alleviating the stress and burden that naturally accompany us during this very difficult time.

Christine Belanger
April 4, 2018

The Politis family sincerely thanks Steve Kuzma and all his staff for the superb service we received for Alice's funeral. Everything was perfect and beautiful.
Thank you so much for all of your support during this difficult time in our lives

Pete Politis & Family
March 29, 2018

Hi Steve,
Thank you for everything you did for our family over the past few days. Everything was beautiful and I know that my grandmother would be very happy!

Hope Leak
March 19, 2018

Dear Steve,
Thank you for your professional and personal assistance with my father, John Henderson's Anatomical donation.

Gary Henderson and Family
January 17, 2018

Steve and Zach,
Thank you for all the assistance in helping our family move through the process of burial and memorial service in honor of our mother Mrs. Josephine Carr Reid. We feel she would be happy with both services.

Donna McKnight & Andrea Meador
January 11, 2018

Thanks to you and your Staff for the service in handling Marilyn's Funeral. You took care of all the details and took a load off our shoulders.
We all appreciate what was done.

Paul Stodola & Family
December 29, 2017

The Eaton family is so grateful to all of the Carolina Funeral and Cremation staff members for their respect, empathy, and dignity as well as their delicate manner in handling my father’s burial and all of the accompanying details of our having lost him quickly and unexpectedly. Steve and Zach were warm, sensitive and professional in their care for my father and his family. They were very accommodating and straightforward and quick to respond to any request we had. Thank you!

Laurie Eaton Cisneros
October 6, 2017

Zach was very helpful, I appreciate your flexibility as it took us a long time to
plan and hold the funeral.

Paul Claiborne
August 1, 2017

We were grateful for Steve as a person and as a valuable resource during those awful time. The service was exactly what we planned.

Mary Schroeder
July 31, 2017

Steve was kind, thoughtful, professional.
Thank you!

Anne Marie Allison
July 31, 2017

Zach Boan was exceptional! I really appreciated his sense of humor. He hit it
just right with us. We'd come back again! Sometimes a little gentle humor
lightens a very difficult time. Zach read us well, and we were grateful for his
deft touch.

Nancy Webb
July 31, 2017

Thank you for your help and Guidance through my mother's funeral. You and your team made a difficult time a little more bearable.

Kerrie Quinn
July 26, 2017

Dear Steve and Staff,
We wanted to formally thank you for taking such good care of our family as we said our good byes to Adam. He would have appreciated your wonderful humor and kindness so much. you helped get us through this sea of grief and sadness which we so appreciated. Many Thanks, Mary and Michael Berger.

Berger Family
April 14, 2017

You all were very professional and very helpful!

Samuel Vance
April 3, 2017

Words are not enough to express my gratitude to Steve and Zachary D.Boan. your are amazing.Thank you both so much for your help, on January 25,2017 when my husband Massaquoi Kotay pass away. It meant so much to me and my brother Arthur Karnley and his wife. I don't think i would have been able to make it so far, if it had not been for your kindness and generosity. Thank again to Zach and Steve and his entire Carolina funeral service staff.

Musu Roberts kotay
February 27, 2017

Dear Zach & Steve,
Joe and I cannot possibly express our gratitude for all of your assistance with the details of our son’s final arrangements. The service at the VA National Cemetery including the Honor Guard and Chaplain was befitting and beautiful. Your gift to us was a touching and kind gesture of sympathy and will always be remembered.
Joe & Beth Ferraro

Joe & Beth Ferraro
February 3, 2017

When you are facing the most difficult time in your life, a kind, caring individual who wants the same thing you do for your loved one is so very important. Zachary was patient, and listened to the family to ensure we could proceed with the wishes of my husband. Even now, after all the final arrangements are complete, he continues to be a support and complete professional. There are really no words...

Tracy Edwards
February 1, 2017

Zach & Stuart,
It's been a really difficult time for our family with the passing of my sister a few days ago. I can't express how much we appreciate everything you all did to help us through the transition of my sister and getting her cremated ashes delivered so quickly and with so much sensitivity. Our sincere Thanks- Dre Carkhum and family.

Andrea (Dre) Carkum
January 23, 2017

Dear Steve, Thank you for assisting us today. It made this whole process much easier and soothing. I really appreciated your support and I am sure my mother did too.

Navarro Family
January 8, 2017

Mr. Zachary Boan was so kind and helpful during this difficult time. We are so appreciative.

Alicia Knopp
December 27, 2016

Zachary was very helpful through the process and prompt in answering our calls he did a great job.

Sheila Donatelli
December 13, 2016

Zach, I am thankful for your kind and competent service. We feel you provided us with great guidance and that you were promptly attentive and accessible. Thanks

Mark Kilgus
December 9, 2016

Professional, Gentle, Patient, Excellent Job. Steven and his wife Xie Chun were very helpful and compassionate
Thank You!

Jian Wu
December 8, 2016

Steve and his colleagues went far and above anything we could have expected. He made it easy to take care of the arrangements when we knew our father was not going to be with us for much longer. The service and his support went beyond our expectations. You made a very difficult time much easier to deal with because we had nothing to worry about. Our father was treated with dignity and respect and had an incredible send off. Thank you for making this easier for my mother to say goodbye to her partner of 55 years.

Florence Bratyanski
December 5, 2016

Thank you.

James R. Darsey
December 1, 2016

Thank you for all your help at this trying time.

Elizabeth Patterson
December 1, 2016

Thank you for everything you did, very professional. Zach was a pleasure to work with. I had to handle everything on my own and he was professional yet personable, in helping me get through that process. Many thanks. I will refer you to others in need of your services.

Sharon Roberts
December 1, 2016

Steve was helpful and attentive in caring for my brother. We appreciate your service.

Kim Brown
November 30, 2016

Dear Steve, Zachary, and the entire Carolina Funeral Service & Cremation Center Staff,
I would like to thank you for your services and comfort you extended to the family of Norman M. Lerner and me the last few weeks. I’ve truly enjoyed working with you under these circumstances. You were very comforting to me and I truly appreciate it. Thank you again.
Very Truly Yours,
Kathleen Lerner

Kathleen Lerner
March 12, 2016

My family and I are very grateful, and can unreservedly recommend CFCC to anyone in need of mortuary services. Zachary, Steve, and the staff are entirely competent, sympathetic, and forthcoming. They explain what is needed with great care, and then proceed promptly and thoroughly, and for very reasonable charges. You will not regret trusting CFCC with these most important preparations.

Mark Mckinney
February 22, 2016

When I find a product or a service that I really like, I like to give back to them with some props. I've known Steve Kuzma, Owner at Carolina Funeral and Cremation Center since I was a hospice nurse back in the early 90s. Steve took care of my Mother-in-Law a couple of years back, and drove to Raleigh to take care of my Mom's arrangements! He provides a very thoughtful and caring service at a very reasonable cost, and I highly recommend them!

Wm. Scott Ethridge
January 14, 2016

The family of Charlotte Jenkins would like to thank Zackary from the bottom of our hearts. We would of not been able to do the service so smoothly if it wasn't for your personality keeping us laughing and keeping our mind off of the hard part of burying a loved one. We also want to thank Ramen for the flowers. We only gave yall a short amount of time and the flowers were beautiful and the service was great. Words can not describe how thankful we are.

Kimberly Maynor
January 7, 2016

The Jenkins/Parker family would like to Thank the staff for being considerate caring !! Zachary was a awesome person to help ! My self and Kimberly can't not THANK U enough!

Tracy broom
January 7, 2016

Dear Steve,
I can't thank you enough for the attention to detail put forth in the preparation and execution of my mother Pinelopi Politis' Funeral.
The service was Beautiful from beginning to end.
Everything was in accordance to our expectations.
My family and I commend and appreciate the professionalism shown by you and your Associates.
Helen P. Liontas

Helen P. Liontas
December 15, 2015


On behalf of my mother and my family, we truly appreciate the excellent service that you provided us during this difficult time. You and your staff were professional, compassionate and outstanding. I have always recommended you to my patients for their funeral services, but I now can tell them firsthand what a first class operation we experienced. Thank you. I hope you and family have a nice holiday season.


Dr. Pete Copsis
December 7, 2015

I can not express how grateful I am for all the extra help you gave me when I lost my Jack. You do your "momma" proud.

Georgina Rousseau

Dear Sirs,

I know I am late in thanking you for all that you’ve done for me & my family but as we near the holiday season I can only think back with much love, appreciation & respect for your professionalism and regard for me and my family earlier this year. I am Mary E Wilson Walkers’ oldest daughter and I know I speak for myself, my sister & brother-in-law Jessie & Curtis Wright and all of our extended family when I say, Thank you for all your help & assistance as you organized & hosted the celebration of my mother’s life in January 2018. For us it wasn’t a sad occasion – it was a celebration of her life and all of the people that she touched. You and your staff were instrumental in how all of that happened. I hope you can forgive me in how long it’s taken for me to tell you of my appreciation. Bless you and my best regards,

K H Walker

Kordasey (Kay) Walker

I want to again thank you for a excellent job taking care f Loretta's funeral. (She would have been pleased with it all)
You can use me for a reverence, as I would give you many A+'s.
Our children are also well pleased with your service.
Thanks again,
Charles Rembold

Charles Rembold

Everyone was very professional. Joann was extremely caring and efficient.

Judith Leftwich

Steve was with us every step of the way. His care, compassion and empathy were evident our entire journey with you. He was a blessing to us both. We were so impressed with the care shown to daddy. Mommy chose you also and we are so glad she did.


Joann was considerate of our needs. She displayed compassion toward our family. She helped make an unexpected loss easier to bare.


Thank you!


The Spanish speaking employee was helpful and efficient staff members and was very important for our family.

Roberta & Angel

I would like to extend a very big Thank You to you Mr. Kuzma and your staff. You were wonderful.

Deborah Cofer

Thank you for all of your help and concern.


Thank you for taking care of our mother.

David Boyce

Everyone was efficient, kind and very professional. We used Carolina Funeral because of my relationship with Mark White. No complaints.

Sharon H.

I called a few and picked you! Joann did a great video - thank you.

Mrs. Lindsay

The kindness shown meant so much. The care was exceptional. We are grateful. God bless.

Bobbie Baldwin

The staff was extremely courteous and genuinely cared about our needs. This was most helpful considering the unique nature of Lee's death and sudden impact to this family.

Carla Vaughn

Mr. Kuzma was very helpful with all aspects.

Tony Cudd

Very well done.

Alan DeMart

I learned of you from aa friend whose brother died and you served her family, so I felt secure using ya'll for my husbands needs and i wasn't disappointed. You are very approachable and personable - good folks. Thank you.

Laurie Brown

Assistance was above what I expeccted. DVD of photos was outstanding - creative and more than worth the cost. It will be a comfort to me for the years to come. I cannot say "Thank you" enough.

Nancy Bergeron

I cannot express to you how grateful I am for Joanne and everything she did to make things a little easier for me and my family. I could not have gotten through it without you.

Robin Davis

Steve and staff, Thank you so much for all of your help with my father's passing. You made everything easier and you were great with my mom in explaining things. She is doing better everyday. Your kindness and patience is greatly appreciated. Thank you so much.

Kathy Bennett

Thanks for all of your help in dealing with my fathers death. I appreciate your kindness when I came up with his ashes and your assistance with the death certificates.

Kathy Bennett

Steve, I and my family just want to sincerely thank you for your kindness and consideration during this most difficult time. We are truly thankful for people such as you who make our burden so much easier to bear. God's blessings upon you always.

The Poggi Family
We have the largest showroom for urns in the Charlotte metro market as shown below